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How is AI Transforming Customer Service and Support?

Analytics Insight
Jul 14, 2025 15:00
Samradni
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aianalyticsbig-databusiness

Summary

AI is revolutionizing customer service by automating routine inquiries, enabling faster and more personalized responses through chatbots and virtual assistants. This shift not only improves efficiency and customer satisfaction but also allows human agents to focus on complex issues. The widespread adoption of AI in support roles highlights its growing impact and potential to reshape the customer service industry.

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